{"id":10,"date":"2025-07-06T17:14:46","date_gmt":"2025-07-06T17:14:46","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/gadgets\/?page_id=10"},"modified":"2025-07-06T17:14:48","modified_gmt":"2025-07-06T17:14:48","slug":"%e8%bf%94%e5%93%81%e3%83%bb%e8%bf%94%e9%87%91","status":"publish","type":"page","link":"https:\/\/mendolls.com\/ja\/return-refund\/","title":{"rendered":"\u8fd4\u54c1\u30fb\u8fd4\u91d1\u30dd\u30ea\u30b7\u30fc \u2013 MENDOLLS"},"content":{"rendered":"\n<p><em>Last updated: July 6, 2025<\/em><\/p>\n\n\n\n<p>At MENDOLLS, we want our LGBTQ+ customers to shop with total peace of mind. That\u2019s why we offer a clear, fair, and discreet return and refund policy \u2014 because your comfort matters as much as your satisfaction.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 Returns \u2013 Risk-Free Shopping<\/h3>\n\n\n\n<p>If you&#8217;re not happy, we&#8217;re not happy. You have up to <strong>90 days<\/strong> after your order date to request a return.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\ud83d\udce6 General Return Terms:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product must be <strong>unused<\/strong> and in original condition<\/li>\n\n\n\n<li>Does <strong>not<\/strong> apply to <strong>customized sex dolls<\/strong><\/li>\n\n\n\n<li>Shipping fees are non-refundable<\/li>\n\n\n\n<li>Return shipping costs are the buyer\u2019s responsibility unless the product is defective<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u274c Order Cancellations<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">\ud83e\uddf8 Toys (Non-Custom Products):<\/h4>\n\n\n\n<p>MENDOLLS ships most toy orders the <strong>same day<\/strong>, so cancellations are not possible once confirmed.<br>However, we offer a <strong>90-day return window<\/strong> after receiving your item \u2014 no questions asked.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\ud83d\udc68\u200d\ud83d\udd27 Custom Male Dolls:<\/h4>\n\n\n\n<p>You may cancel a <strong>custom-made doll order within 24 hours<\/strong> of placing it.<br>To cancel, please email <strong><a>mendolls999@gmail.com<\/a><\/strong> with your order number, name, and email.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations within 24 hours: 80% refund (20% processing fee applies)<\/li>\n\n\n\n<li>Cancellations <strong>after 24 hours<\/strong> are not permitted due to production commencement<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u270f\ufe0f Modifications After Purchase<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order changes are allowed <strong>within 12 hours<\/strong> of placement<\/li>\n\n\n\n<li>One-time change fee: <strong>$79.00<\/strong><\/li>\n\n\n\n<li>Email <strong><a>mendolls999@gmail.com<\/a><\/strong> to request changes<\/li>\n\n\n\n<li>After 12 hours, changes cannot be made due to manufacturing workflow<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce6 Missing Items in Your Shipment<\/h3>\n\n\n\n<p>Some orders ship in multiple boxes due to packaging. For example, if you order a doll and cleaning tools, they may arrive separately.<\/p>\n\n\n\n<p>If something seems missing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait 24\u201348 hours \u2014 they often arrive in separate deliveries<\/li>\n\n\n\n<li>Use tracking numbers to verify with your local post office<\/li>\n\n\n\n<li>Still missing? Contact us at <strong><a>mendolls@999gmail.com<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udeab Damaged or Defective Products<\/h3>\n\n\n\n<p>Every order at MENDOLLS is carefully inspected and photographed before leaving our facility. If you notice any issue:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Do NOT use the product<\/strong><\/li>\n\n\n\n<li>Email us within <strong>24 hours of delivery<\/strong> at <strong><a>mendolls999@gmail.com<\/a><\/strong><\/li>\n\n\n\n<li>Include detailed <strong>photos<\/strong> of the damage or issue<\/li>\n\n\n\n<li>We will respond promptly \u2014 most cases receive <strong>replacement parts or solutions<\/strong><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce7 Contact for Returns or Claims<\/h3>\n\n\n\n<p><strong>Email:<\/strong> <a>mendolls999@gmail.com<\/a><br><strong>Website:<\/strong> <a class=\"\" href=\"https:\/\/mendolls.com\">https:\/\/mendolls.com<\/a><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"WebPage\",\n  \"name\": \"Return & Refund Policy \u2013 MENDOLLS\",\n  \"url\": \"https:\/\/mendolls.com\/return-policy\",\n  \"description\": \"Read our 90-day return policy for male dolls and gay toys. Learn about order cancellations, modification terms, and damaged item procedures.\",\n  \"inLanguage\": \"en\",\n  \"isPartOf\": {\n    \"@type\": \"WebSite\",\n    \"url\": \"https:\/\/mendolls.com\"\n  },\n  \"about\": {\n    \"@type\": \"Organization\",\n    \"name\": \"MENDOLLS\",\n    \"url\": \"https:\/\/mendolls.com\",\n    \"sameAs\": [\n      \"https:\/\/facebook.com\/mendolls\",\n      \"https:\/\/instagram.com\/mendolls\"\n    ]\n  },\n  \"datePublished\": \"2025-07-06\",\n  \"dateModified\": \"2025-07-06\"\n}\n<\/script>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: July 6, 2025 At MENDOLLS, we want our LGBTQ+ customers to shop with total peace of mind. That\u2019s why we offer a clear, fair, and discreet return and refund policy \u2014 because your comfort matters as much as your satisfaction. \u2705 Returns \u2013 Risk-Free Shopping If you&#8217;re not happy, we&#8217;re not happy. You have up to 90 days after your order date to request a return. \ud83d\udce6 General Return Terms: \u274c Order Cancellations \ud83e\uddf8 Toys (Non-Custom Products): MENDOLLS ships most toy orders the same day, so cancellations are not possible once confirmed.However, we offer a 90-day return window after receiving your item \u2014 no questions asked. \ud83d\udc68\u200d\ud83d\udd27 Custom [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":2,"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":8586,"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/pages\/10\/revisions\/8586"}],"wp:attachment":[{"href":"https:\/\/mendolls.com\/ja\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}